Help & Support

How do I generate a meal plan?

Complete the calorie calculator on your Dashboard. FuelU calculates your TDEE and macro targets, then generates a personalised meal plan in your chosen tier (Simple, Fancy, or Gourmet). Free accounts get a new plan with each calculation; paid plans let you save plans, and the Advanced plan includes unlimited saved plans.

Can I regenerate or customise my meal plan?

Yes. Run the calculator again with updated goals or activity level to generate a fresh plan. Advanced and Professional subscribers can also swap individual meals and save multiple plan versions.

Can I export my meal plan as a PDF?

Yes. Open any saved meal plan and click the Export PDF button. The PDF includes the full meal schedule, ingredient lists, and macro breakdown for each day.

Does FuelU support dietary restrictions?

Yes. You can exclude specific ingredients or entire food groups in your profile settings. Generated plans will avoid those ingredients automatically. Common patterns like vegan, vegetarian, keto, and low-carb are all supported.

How do I log a meal?

Open the Diary page and tap the + button next to any meal slot. You can search over 2 million foods, scan a barcode, or use the AI photo scanner to identify a meal from a photo.

How does the barcode scanner work?

Tap Scan Barcode in the food log drawer and point your camera at the product barcode. FuelU looks up the food in the Open Food Facts database and pre-fills the nutrition information. Confirm the serving size and save.

How does the AI photo food scanner work?

Take or upload a photo of your meal and FuelU's AI will identify the ingredients and estimate macros. You can review and adjust quantities before saving. AI food recognition is available on the Advanced plan.

My macro totals look wrong — what should I check?

Check that serving sizes are set correctly for each logged item. User-contributed food entries in Open Food Facts can occasionally have errors — you can edit any logged entry to correct the values. If a food entry appears consistently inaccurate, let us know via the contact form below.

How do I change my email address or password?

Go to your Dashboard, open Settings, and select the Account section. You can update your email address and password from there.

How do I update my calorie or macro targets?

Re-run the calorie calculator on your Dashboard with your updated details (weight, activity level, goal). Your targets will update immediately and your food diary will reflect the new numbers from the next day forward.

How do I delete my account?

Go to Settings → Account and scroll to the Delete Account section. Deleting your account permanently removes all your data including meal logs, saved plans, and profile information. This action cannot be undone.

What is included in the free plan?

The free plan includes the calorie calculator, a basic meal plan, food diary with macro tracking, and access to the food database. Advanced features like AI Coach, multi-tier meal plans, saved plans, and PDF export require a paid subscription. See the pricing page for a full comparison.

How do I upgrade or change my plan?

Go to Settings → Subscription on your Dashboard. You can upgrade, downgrade, or cancel your plan there. Changes take effect at the end of your current billing period.

How do I cancel my subscription?

Go to Settings → Subscription and click Cancel Plan. Your subscription remains active until the end of the current billing period. You will not be charged again after cancellation.

I was charged unexpectedly — what should I do?

Check your subscription status in Settings → Subscription. If you believe you were charged in error, contact us at support@fuelu.app with your account email and we will investigate promptly.

How do I connect my Strava account?

Go to your Dashboard and open the Settings tab. Expand the Connections section, then click Connect next to Strava. You will be redirected to Strava to authorise FuelU. Once authorised, your recent activities will begin syncing automatically.

What data does FuelU read from Strava?

Activity name, type, duration, distance, and estimated calories burned. FuelU never posts, modifies, or deletes anything on your Strava account.

Why are some activities missing?

Only activities from the last 30 days are shown. Private activities on Strava may not appear depending on your Strava privacy settings. Refreshing the Dashboard or Diary page will fetch the latest data.

How do I disconnect Strava?

Go to Settings → Connections and click Disconnect next to Strava. Disconnecting only revokes Strava access — your FuelU account, meal logs, and nutrition plans are not affected. You can also revoke access directly from your Strava settings.